Privacy Policy

At Stonelands Farm, we value and respect the privacy of our customers and visitors. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website and services. By accessing our website or making a purchase, you agree to the terms of this policy.

1. Information We Collect
We may collect the following types of personal information:

• Personal Identifiable Information: This includes your name, email address, phone number, billing and shipping address, and payment information when you place an order.
   
• Non-Personal Information: This includes technical data such as your IP address, browser type, operating system, and browsing activity on our website. This information is used for website analytics and improvements.
   
• Cookies: We use cookies to enhance your browsing experience. Cookies help us remember your preferences, improve functionality, and track usage on our website. You can adjust your browser settings to disable cookies, but this may impact your experience on the site.
   

2. How We Use Your Information
We use the information we collect for the following purposes:

• To process and fulfil your orders: We require your personal information to complete transactions, process payments, and deliver products.
   
• To communicate with you: We may contact you with order updates, promotions, newsletters, or customer service inquiries.
   
• To improve our services: We use data for website analysis and to improve your user experience.
   
• For marketing and promotions: With your consent, we may send promotional emails or newsletters regarding our products, offers, and updates. You can opt out at any time by unsubscribing from our emails.
   

3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted service providers who assist us in operating our website, processing payments, and fulfilling orders. These third parties are obligated to keep your information confidential and are only permitted to use it for the purposes specified by Stonelands Farm.
We may also disclose personal information if required by law, or to protect our rights or the safety of others.

4. Data Security
We implement security measures to protect your personal information from unauthorised access, alteration, or destruction. While we take all reasonable precautions, please note that no method of online transmission or storage is 100% secure. We cannot guarantee absolute security of your data.

5. Your Rights and Choices
You have the right to:

• Access and update your information: You can view and update your personal details by logging into your account or contacting us.
   
• Opt-out of marketing communications: You can unsubscribe from promotional emails at any time by following the unsubscribe link included in our communications.
   
• Request deletion of your data: You may request the deletion of your personal information, subject to any legal or contractual obligations we may have to retain it.
   

6. Third-Party Websites
Our website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. Please review this policy periodically for updates. By continuing to use our services after changes are made, you accept the updated policy.

8. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Email: hello@stonelands.com.au